Northern Air, Inc.
Gerald R. Ford International Airport
5500 44th Street SE, #403
Grand Rapids,  Michigan   49512
Tel: 616-336-4711
Tel: 616-336-4744


Business Overview

Northern Air Inc. traces its origins back to the incorporation of Northern Air Services in 1942. It was purchased in 1987 by the AMR Corporation and renamed AMR Combs/AMR Executive Charter. On January 1, 1997, the FBO was purchased from the AMR Corporation by a group led by Mr. Charles R. [Chuck] Cox and renamed Northern Air to recall the original company and its long history of service to the business and general aviation community in West Michigan.

 Chuck Cox, known for his dedication to building organizations focused on delivering outstanding customer service, has grown the aviation company to one of the largest FBOs in West Michigan. Chuck serves as a member of the Board of Directors for National Air Transportation Association, participates as an Advisory Council Member for Conoco Phillips and is a member of the World Presidents' Organization. Northern Air is an active participant in a consortium of privately owned FBO's for the purpose of sharing best industry practices.

As the primary FBO at the Gerald R. Ford International Airport, Northern Air has more than 40 acres, 58,000 square feet of heated aircraft hangar, 37 T-hangars and over 30,000 square feet of office space under lease. Northern Air is also responsible for fueling and on-call maintenance for all major airlines that service the Gerald R. Ford International airport.

Services Offered

Onsite Aircraft Maintenance

  • FAA approved repair station
  • Factory trained and certified technicians on staff
  • On-site staff available for interior and exterior aircraft detailing services and spot cleaning

Facilities, Security and Quality

  • Maintain 115,000 gallon stock of quality dedicated jet fuel

         - Monthly laboratory fuel testing

         - Two full-time certified quality fuel technicians

         - Monthly airline fuel quality audits

• On-site De-ice and Anti-ice capabilities

         - Nearly 16,000 gallons of on-site fluid storage

         - Type I de-ice and Type IV anti-ice capabilities

  • Over 44 acres of secured and monitored ramp space
  • Spacious Crew lounge and facilities

Why Northern Air, Inc.

  • On-site car rental, limousine/taxi service, and gourmet catering
  • Concierge and hotel reservation services available
  • Complimentary long-term parking and ramp-side service available
  • Over 58,000 square feet of heated hangar space available
  • Extended hours of service are 6 a.m. to 11 p.m., 7 days a week, 365 days a year
  • Door height of 25 feet to accommodate large aircraft up to the size of a Falcon 2000
  • State of the art access control system and security monitoring system
  • All ramp and customer service personnel certified and recurrent with the NATA Safety 1st program
  • Additional $50 million insurance coverage as a Phillips Performance Center
  • $20 million in product liability and hangar-keepers insurance coverage
  • At least two qualified people involved in all aircraft ground movements

Photos


Front Lobby


Crew Lounge 1


Ramp side


Conference Room


Top-notch service


Fantastic Customer Service!